WATCH FIX NYC – Mail-In Watch Repair Service

Don't worry — you don't need to be a watch expert! Many of our customers aren't sure what repairs their watch needs, and that's completely normal. Simply tell us what problem you're noticing with your watch. For example, "it won't keep time," "it stops and starts," or "the band is broken." When your watch arrives at our New York City service center, our certified watchmakers will carefully inspect it and diagnose the problem. We'll then send you a full report explaining what's wrong and how much it will cost to fix. You can decide whether to go ahead with the repair. We'll never start work without your approval.

It depends on what type of repair your watch needs. If you just need a new battery, our certified watchmakers can finish the job in under a week. More complex repairs, like completely rebuilding the watch movement, take longer. The exact time varies based on whether we have the necessary parts available or if we need to order them.

We repair all major watch brands at WATCH FIX NYC. Our certified watchmakers have experience working with both everyday watches and high-end luxury timepieces. Whether you own a popular brand like Seiko, Citizen, Omega, GUCCI, Fossil and more.

Yes, we do! We offer complete watch repair services, including:

Battery Replacement: Quick and professional battery changes for all types of quartz watches
Watch Bands: We can replace, repair, or resize metal bracelets, leather straps, and rubber bands
Watch Crystals: We replace cracked, scratched, or broken crystals (the glass covering your watch face) with quality replacements

These are some of our most common services. Whether you need a simple battery change or want to replace a damaged crystal, our watchmakers will take care of it. Just send us your watch and let us know what you need.